Employee 101: 7 Powerful Ways to Transform The Way You Work
Every business needs to evolve to remain relevant within its industry. One of the best ways to evolve is to transform your workforce to meet the current market and industry trends. Effectively transforming how your workforce operates has been known to significantly boost productivity and even boost workforce engagement.
If you are looking to bring some transformative changes within your workforce, here are a few pointers you may want to consider.
Organizing training and certifications
In most cases, companies may find their employees stuck at a certain level of their career, unable to advance or even add value to the company. Instead of letting these employees go, this is the best time to transform how they work.
Encourage them to take a few courses, either through formal classes or through online platforms. These training and certifications can be offered by your company or an expert contracted by your company. Expanding the knowledge base of your employees can effectively help boost productivity in your firm and enhance performance within your employee.
This can also be a way of investing in your employees. One thing that has been known to boost loyalty and motivation in employees. Invest in your employees if you want to drive up the stakes.
Coaching and mentoring
Businesses in today’s modern age are coming up with mentorship programs to help their employees improve their performance and advance their careers. If your company does not have one, it is best to enlist the services of an expert mentor and coach. Before going for external help, you may want to consider asking some of the leaders and executives within your organization if they are interested in taking up this role. These mentorship and coaching programs are a good way of transforming dormant employees into highly productive members of your workforce.
Promote employees into management roles
Even without leadership gaps in your company, there are various needs and tasks that you may be overlooking. Take time to go over the company’s day-to-day running, your roles, and those of your staff. This way, you can discover some of the gaps that need attention, allowing you to promote non-executive level staff members into management.
With these tasks take off your plate, you can now focus on other ventures and aspects of the business that are bound to boost income.
This comes down to trusting your employees. Most managers are known for being too rigid, creating a hostile work environment. In these scenarios, an employee has to consult every detail of their work with their superiors. You need to loosen your grip and let the employees think for themselves in certain situations. By empowering them, you are opening doors to new ideas that could potentially benefit your company.
An example is when you have a disgruntled customer, and the attending staff member has to put them on hold to consult first. Giving them control can effectively handle the situation within a short time, in turn boosting customer satisfaction.
Check-in on your employees regularly.
Even while practising a minimal hands-on approach, it is best to regularly visit your employees to boost employee engagement. Scheduling these check-in can have a positive effect on your workforce instead of being an absentee boss. In the case of remote management, employees tend to feel more empowered and in control. However, extended periods without the physical presence of the boss can lead to demotivation and even affect your workforce engagement.
Visiting your employees will give you insight into their progress and challenges. This way, you can better understand what they need and how to address their problems.
Give your employees a chance to work from home or a remote location. Most bosses may want to think their employees may relax and even reduce productivity when working remotely. Various studies show that employees who work from home tend to be more productive compared to those who work in the office.
By letting them telecommute, you will effectively reduce time wasted and inject more time into effective work. The best example is when you have an employee who is unwell and unable to come to work. By letting them work from home, they can still contribute to their quota instead of wasting days or even weeks on sick leaves.
Tie compensation to client retention
In situations where the employee’s compensation has no direct relation to commissions or sales, the staff tends to lack the motivation to perform their best. Their main concern is usually maintaining good reviews and avoiding situations that could lead to job loss. These employees generally do not add value to their counterparts who have to deal directly with clients. To get them motivated to go the extra mile, consider introducing incentives in these departments.
Provide bonuses and rewards to roles extending beyond marketing and sales to ensure your employees who deal with clients directly have a strong support system. This way, you can improve team effort as well as boost customer service.