I really enjoyed this one. It was a rather fast read, with practical tips and tools woven throughout. I’ve already started applying MECE (mutually exclusive, collectively exhaustive) and the problem solving process is very clearly described.

As the author says himself, he wrote the book in a style that reflects McKinsey’s values. I found the text was jargon-free and really approachable.

Anyone serving a “client”, be it a set of stakeholders in your own organization or someone outside, should get a hold of this book.