A very readable biography! The author’s life started to fall apart after he lost his job. He tried to start his own business, but couldn’t. He fell into an affair, gained a fifth child and lost his marriage. One day, while sitting in a Starbucks, a lady asked him if he was looking for a job. Little did he realize that this was the start of a new life; at the time, he was just desparate to find a way to earn money. So he said yes.
A few weeks later, the lady took a chance and offered him a job. In his job, he learns to overcome old fears, develop new skills in customer service and to treat others with respect. He also learns to recognize and accept his faults both personal and professional. He develops new strengths and to appreciate his new life.
And he finally starts to connect with his children and to “get” their points of views.