Wow, I wish my boss would read this book.

The most comforting part for me (and my overflowing inbox) was when the authors said “while email has speeded up the world, our correspondence patterns remain the same. Physicist Alberto-Laszlo Barabasi came to this conclusion when he compared the time it took Darwin and Einstein to reply to letters with the time it takes email users to reply to their messages. The famous letter writers and the emailers he studied answered an equal percentage of letters or emails quickly, an equal percentage of letters or emails slowly, and an equal percentage not at all.”

I feel that I generally have a pretty decent level of common-sense and an ability to express myself well through the written word even through this difficult medium. As most of the people I correspond with through business are speakers of English as a second language, I find accuracy to be even more important. So although I didn’t get a lot out of this other than a sort of “pat on the back” feeling, I think it could be a very helpful reference for some.